Welcome to Spotly (leonardoai.in). This Shipping / Delivery Policy explains how delivery, shipping, and service fulfillment work on our platform.
1. Nature of Our Platform
Spotly is an online marketplace and business listing platform where businesses and service providers can list their services to reach customers.
We do not directly sell, ship, deliver, or provide physical products or services to customers. Our role is limited to providing an online listing/subscription platform for businesses.
2. Subscription-Based Listing Service
Businesses may subscribe to our platform to list their business, services, contact details, and other relevant information.
The subscription purchased by a business is for digital listing access only. Once the subscription/payment is successfully completed, the business listing or access to listing features may be activated digitally through the website.
There is no physical shipping involved for our subscription or listing services.
3. Delivery by Listed Businesses
Any delivery of products, goods, or services shown by listed businesses on our platform is the sole responsibility of the respective business or service provider.
This may include, but is not limited to:
- Product delivery
- Home service visits
- Repair services
- Installation services
- Pickup and drop services
- Any other service fulfillment
Customers should directly confirm delivery time, service availability, charges, location coverage, and other details with the listed business before placing any order or booking any service.
4. Our Responsibility
leonardoai.in does not control or guarantee the shipping, delivery, quality, timing, pricing, or fulfillment of products or services provided by listed businesses.
We are not responsible for:
- Delay in delivery by listed businesses
- Non-delivery of products or services by listed businesses
- Damage, loss, or defect in products delivered by listed businesses
- Service quality issues
- Extra delivery charges asked by listed businesses
- Disputes between customers and listed businesses
Any such issue must be resolved directly between the customer and the concerned business/service provider.
5. Digital Delivery of Listing Subscription
For businesses purchasing a listing subscription, access to listing features is delivered digitally.
After successful payment, listing activation may happen immediately or within a reasonable processing time, depending on verification, approval, or technical requirements.
If a business faces any issue with listing activation after payment, they may contact us using the contact details provided on our website.
6. No Shipping Charges by leonardoai.in
Since we only provide digital listing/subscription services, we do not charge any shipping fee for our own services.
However, listed businesses may charge delivery, travel, or service visit fees separately. Such charges are decided only by the respective listed business and not by leonardoai.in.
7. Customer Communication
Customers are advised to contact the listed business directly before availing any product or service. Customers should confirm:
- Delivery availability
- Estimated delivery or service time
- Delivery charges
- Product/service price
- Payment terms
- Cancellation or refund terms of that business
8. Contact Us
For questions related to business listing subscription or digital access on leonardoai.in, you can contact us at:
Email: premiumsoftapp9@gmail.com